phone
Schedule:
Mon-Fri: 10:00 - 20:00
Sat: 11:00 - 16:00
Su: off
Call local time
Telephone in the office
8 (812) 448 29 34
Mobile phone
8 (921) 912 54 81
Now in St. Petersburg

Как заказать и оплатить запчасти

← Useful05 april 2019

How to order

To order a position that interests you, you must:

Write us a letter

In this letter, let us know exactly what you wanted to order, your contact details: last name, first name, patronymic (fully), postal address (always with the correct postal code), as well as your telephone number.

Send this email by retrodetal@gmail.com or by fax + 7 (812) 448-2934

TO AVOID ERRORS, ORAL, BY PHONE, APPLICATIONS ARE NOT ACCEPTED

Payment methods (except cash on delivery - when you pay for parts when you receive a parcel)

Payment can be made in several ways:

transfer of BLITS in any branch of Sberbank, commission 1.75% of the amount;

by postal transfer (at any post office, the commission is about 3% of the amount of transfer);

transfer through the Contact system (in Russia 2% of the amount, Ukraine and other countries 3% of the amount);

Western Union transfer (this method can be useful to customers in foreign countries);

payment to a bank account (the fastest and cheapest way) We work with the Sberbank of Russia, Alfa Bank, and St. Petersburg Bank.

Cashless payment
Payment can be made by bank transfer. For payment, an official invoice is issued with the conclusion of the necessary contracts and the provision of the necessary documents.

Delivery
It can be carried out by regular mail or EMS (then cash on delivery is possible) or commercial mail. Cash on delivery is when you pay for the package upon receipt at your post office. Delivery times in Russia, for regular mail from a week to a month, for a commercial one from 3 to 10 days (depending on the distance). Commercial mail - delivers parts faster and more reliably, but you will have to pick up the parcel from the warehouse of this commercial mail in your city.

How to pick up goods in St. Petersburg
All parts are located in Russia, in St. Petersburg at ul. Sofia house 14. It is necessary to phone in advance by the indicated phone number and agree on a convenient meeting time. We work on working days and during the daytime.

Email us: retrodetal@gmail.com

Or call:

from 10.00 to 21.00 mobile phone +7 (91921) 967-5432

from 10.00 to 18.00 on working days phone - fax +7 (812) 4448-2934

Elena Petrovna

Artem Viktorovich